Terms and conditions
Terms of payment
We accept all major credit cards (Visa, Mastercard, American Express, Diner´s and
All prices on www.truespy.is are listed in Icelandic Króna (ISK). Likewise, all purchases are
charged in ISK and all refunds are issued in ISK. True Spy accepts no responsibility for any
fluctuations in currency exchange rates that might occur from the time of a booking until a
refund is issued.
Changes & Cancellation
If you wish to change or cancel your purchase, please contact True Spy as soon as possible.
In most cases, we can offer a full refund if we receive your cancellation request with
sufficient advance notice, two days.
Validity of prices
All rates quoted or shown in our tariffs are based on current prices and are subject to change
without notice in the event of currency fluctuation, government taxes or any such cost
increase that is beyond True Spy control. If an incorrect price has been posted in error, we
reserve the right to refuse, cancel, amend or limit any order placed at the incorrect price.
After the final invoice has been issued, the price is guaranteed against any surcharge,
unless an increase is due to government laws or currency changes.
True Spy claims no responsibility for any loss, damage, accident, injury, sickness or
schedule change due to weather, strike or any other cause beyond our control. True Spy
acts in good faith, and cannot be held responsible for any agent, hotel, coach operator,
airline, guide, restaurant or any other person’s or company’s acts, defaults or delays.
All rights reserved
All information on www.truespy.is is subject to change without notice. True Spy reserves the
right to alter/change/correct mistakes that may appear in the website or published price lists.
All personal information will be strictly confidential and will not be given or sold to a third
Law and venue
This agreement is in accordance with Icelandic law. If a case arises because of this, it shall
be brought before the District Court of Reykjanes. Governing law / Jurisdiction These Terms
and Conditions are in accordance with Icelandic law.